Salem Gar Data Policy

Effective Date: 1st January 2024

Salem Gar is a not-for-profit, community-based organization. We value transparency and are committed to protecting the personal information of everyone who interacts with us—whether you're buying tickets to our events or answering our community questionnaires.

 1. Who We Are

Salem Gar organises events and conducts community research to promote inclusion, engagement, and local development. Our activities are entirely not-for-profit and mission-driven.

 

2. What Information We Collect

a. Ticket Sales

When you purchase a ticket through our online platforms, we may collect:

  • Your name

  • Email address

  • Contact phone number (optional)

  • Payment details (handled via secure third-party processors)

  • Event preferences (e.g., accessibility needs)

b. Questionnaire Responses

When you respond to our surveys or questionnaires, we may collect:

  • Your answers to specific questions (which may include demographic information)

  • Any contact details you voluntarily provide

  • Feedback, opinions, or suggestions about our events or community issues

 

3. How We Use Your Information

Your data is used to:

  • Deliver and manage ticket sales

  • Contact you about events or updates

  • Improve event planning and community outreach

  • Compile anonymized community insights

  • Fulfill legal and financial requirements

We never sell or rent your personal data to commercial third parties.

 

4. Legal Grounds for Processing

We only process your data when we have a valid legal basis:

  • Consent – for surveys and optional data

  • Contract – for ticket purchases and services you request

  • Legitimate interest – to improve operations and support our mission

  • Legal obligation – for financial or compliance reporting

 

5. How We Store and Protect Your Data

We take your data security seriously:

  • Stored in secure, encrypted systems

  • Access restricted to authorized Salem Gar staff and partners

  • Data is retained only as long as necessary

 

6. Third-Party Tools and Services

We may use platforms like:

  • Ticketing providers (e.g. Eventbrite, Ticket Tailor)

  • Payment processors (e.g. Stripe, PayPal)

  • Survey tools (e.g. Google Forms, Typeform)

Each has its own privacy policy and complies with industry-standard security.

 

7. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Withdraw consent at any time

  • Ask us to delete your information (subject to legal limits)

Contact us to exercise any of these rights: [Insert contact email]

 

8. Children’s Data

We do not intentionally collect data from children under 13 without parental consent. If such data is found, it will be deleted.

 

9. Changes to This Policy

We may revise this policy from time to time. Updates will be posted on our website and/or sent via email if significant.

 10. Contact us